We send reminders out 48 hrs before service.
Cancellations within 24 hrs of service are subject to a fee up to the full cost of service.
Please let us know if your reminder contact info has changed!
For scheduling issues or questions, please contact us at (503) 714-5020 or email us at email@example.com
Invoices are sent via email and are due within 30 days of service.
Late fees can apply to invoices over 60 days old.
Payments can be made online via ACH using the link provided in the email. Payments can also be given to technicians during service or sent to:
P.O. BOX 90684
Portland, OR 97290
For invoicing issues or questions, please contact us at (503) 714-5020 or email us at firstname.lastname@example.org
We would like to invite you to save money on your monthly cleaning costs by referring managers and owners from other restaurants to see the quality that comes from using our service. For every new referred establishment that starts to use Perfect Pour for their cleaning needs, we will take $10 off every monthly bill for an entire year!*
How could we make it any easier to save more money than we already do by giving you the great service and great tasting beer?
Call us at (503) 714-5020 with your referral info.
*New client must maintain service through the duration of the discount to your monthly bill. Limit of referrals to the cost of the monthly cleaning costs, not including parts. New client must maintain a minimum cleaning cost of $40 a month.
Nearly all dispensing problems can be attributed to 3 main causes:
Check these things first:
Is the keg empty?
Is the keg stored between 36-38 ℉ and is that temperature maintained all the way to the back of the faucet?
Is the C02 pressure between 12-14 PSI? (For simple draft systems with short lines 25’ or less, more complex systems with long lines, mixers, and/or pumps may have different pressure settings.) If in doubt, do not adjust pressure, note the current gauge reading and call us for advice. You might just be out of gas, for example.
Have the faucet, beer-line, and keg coupler been cleaned?
Got foam? Is your beer, when drawn, all foam or too much foam vs. the amount of liquid? Likely culprits are:
Beer temperature in keg is too warm.
C02 pressure is set too high.
Faucet is in poor, dirty, or worn condition.
Beer line has kinks, twists or other obstructions.
Beer drawn improperly.
Empty keg. (Will eventually hiss gas only.)
Got no foam? Is your beer, when drawn, have no foam or the foam disappears quickly? Does the beer taste flat with no bubbles in the mouthfeel? Likely culprits are:
Beer temperature is too cold.
C02 pressure is set too low.
Ciders and many sour beers will not form or retain head. If it’s just one line and everything else is the same, check with your beer sales rep about the product’s expected head formation.
Hazy days? Does your beer appear hazy, have chunks or flakes floating in the glass?
Some styles of beer are intentionally hazy or mit Hefe (with yeast), check with your sales rep about expected clarity for your product.
Frozen or nearly frozen beer.
Beer that has been unrefrigerated for long periods.
Dirty faucet, beer line and/or keg coupler.